Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ELErnie l., Big Stone Gap, Virginia
“I called the big stone Gap office had to leave a message my bank card had expired I was scared to death my insurance was gonna laps so I’m sitting in my car freaking out not knowing if my payment had lapsed and then my phone rang & it was Heather returning my call that I knew wasn’t gonna happen because I called at 4:58. And Heather then explained to me how she could not leave her post as long as there was a message or e mail to answer I knew then I was talking to the insurance angel very kind , polite , & very courtease while being very professional she took care of my insurance only had to pay late fee the call I dreaded to make turned into a pleasant experience wish all employers could find workers dedicated like Heather .. Call or look up the cGroupe insurance ask for Heather see for yourself and save some money too”
Brittany S., Big Stone Gap, Virginia“I have had Erie Insurance for many years, but I just recently had to file my first claim with them after my vehicle broke down and I had to be towed home. I called the Big Stone Gap office and was told exactly what to do to start my claim. The whole process took less than a week to file my claim, get approved, and receive my check in the mail. I was shocked at how fast it all worked! Erie is definitely the best insurance to work with. I love that when I call, I get to talk to the same people, whether it be my agent, Josh, or one of the other office workers. They always make me feel like comfortable and are so helpful in anything I need!”
- MHMule H., Gate City, Virginia
- BGBeverly G., Gate City, Virginia
- JPJessica P., Gate City, Virginia
- KJKatrina J., Pennington Gap, Virginia
“During these uncertain times, it is so comforting to know we have absolutely no worries when it comes to our insurance coverage. My husband and I have been loyal customers of C Group Insurance Agency for the past eleven years. C Group Insurance staff have been the most professional, honest, as well as knowledgeable agents either of us have ever worked with. We value your ability to possess excellent communication skills and provide resources of what type of coverage we need for our home, automobiles and life insurance policies. Our agent worked diligently with us to save as much money as we can on our premiums without sacrificing any of the essential coverage needed or required. By being detailed oriented, he has the ability to describe the advantages and disadvantages of different policies and we both value his opinion of what coverages work best for us. We appreciate the timely response we have always gotten when referring family and friends to your agency for an insurance quote.
Thank you so much C Group Insurance for the excellent service you provide in our community and beyond.” - PFPatricia F., Pennington Gap, Virginia
- PBPatty B., Pennington Gap, Virginia
“Hands down the best company to go thru, they have always been very helpful and so nice each time i call. Never fail to reach out if something is wrong or they have questions. My agent is AMAZING would recommend the to anyone. Thank you C Group Insurance for being amazing for the last 4 years.”
- JMJon M., Pennington Gap, Virginia
“Saved me a bunch of money with better coverage. What else do you need to know? Check them out. They are very helpful in explaining their coverage versus what you have now. Friendly and not at all pushy. You have nothing to loose if they can’t beat the rates you’re paying now just don’t switch, (you’ll probably be switching) so give them a shot.”
- Rrashwerdm, Pennington Gap, Virginia
tiffany V., Big Stone Gap, Virginia- JFjohnathan f., Wise, Virginia
- PNPaul N., Wise, Virginia
“Great food lot of different foods.”
Susan D., Wise, Virginia“Great place to save a little money by changing over to their company.”
- DVDebbie V., Wise, Virginia