Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JHJudy H., Big Stone Gap, VACustomer since Sep 2010
“The folks at C-Group and Erie Insurance have been great! In the years they’ve insured my home and vehicles, I’ve had a vehicle claim (deer damage) and it was handled quickly and completely. They have always reviewed my coverage and helped find best coverage at best price! Give them a try; you won’t be disappointed!”
- PSPamela S., Big Stone Gap, VACustomer since Apr 2009
“I love my Erie Insurance. The savings I receive are unbelievable. Josh Callahan has been on my side from the first day. What claims I have had are taken care of professionally and immediately. In the past, other insurance companies give me pause. Dreading the phone call to make a claim. With my Erie agent they are knowledgeable and truly care for me. I left the call with a smile on my face because it was a comforting and pleasant experience. They also give me yearly updates on my policies and have the best customer service. My questions are always and I mean always answered with facts. I recommend them to anyone who asks about getting new insurance and why wouldn’t I? They are the best!!”
- JGJames G., Big Stone Gap, VACustomer since Aug 2010
“We’ve been with C group insurance for 10+ years and never had to question our coverage. Never had a claim but always been there for us if needed. No other insurance company can come close to their prices and coverage. So thanks, josh (owner) and C Group Ins. for many years of keeping us in good hands with our home, auto, and life. We highly recommend C group insurance to everyone. ”
- KTKelly T., Weber City, VACustomer since Mar 2018
“It has been very good having C Group. I have had home and auto claims both have went flawless. The agents are very good at what they do and caring as well. I have never had such excellent customer service than what they have shown to me and my family. My only regret is not having C Group sooner! ”
- SDWise, VACustomer since Oct 2020
“Lower prices and more coverage for the money. Very friendly business.”
- CLCoeburn, VACustomer since Oct 2017
“The associates work very hard and get back to me quickly. When they say they are going to do something, they do it. I saved money by switching and have recommended others. ”
- JWBig Stone Gap, VACustomer since Dec 2016
“The personal service is excellent. ”
- JHJonathan H., Tazewell, TNCustomer since Mar 2016
“Erie has been very good working with us on home an car insurance have recommended to friends and family ”
- KMBig Stone Gap, VACustomer since Sep 2016
“C Group is always being available when you need them. This agency goes above and beyond what normal agents would do for clients.”
- MSMary S., Wise, VACustomer since Apr 2013
“We have always had great customer service with everyone! I recommend Josh and C Group Insurance/Erie to everyone that I can. ”
- APCoeburn, VACustomer since Sep 2018
“CGroup insurance was able to offer better coverage for a lower premium than any of my previous auto insurers.”
- CONorton, VACustomer since Aug 2017
“They’re always a phone call away if we ever need anything! ”
- WSWhitney S., Big Stone Gap, VACustomer since Jun 2016
“Even when the office was closed due to Covid, I was able to get the assistance I needed/”
Kaley C., Virginia
Michael C., Virginia